Cicada Tickets Privacy

PRIVACY POLICY has adopted this Privacy Policy to explain why we collect particular information online and how we protect your privacy. This page describes our information gathering and dissemination policies for the website located at

By visiting this website, you accept the practices described in this Privacy Policy. reserves the right at any time and without notice to change this Privacy Policy by posting such changes on this page. Any such change will be effective immediately upon posting.

This Privacy Policy includes:
  • What type of information we collect and how we use it
  • Use of cookies and clear gifs (web beacons)
  • Use of website analytics and log files
  • Use of social media sharing tools
  • What types of information we share with third parties
  • How we keep your information secure
  • How you can access and update your personal information
  • Linking to other websites
  • Third-party services
  • How you can contact us for more information

We update our privacy policy as needed, so please check back for updates.

What Type of Information We Collect and How We Use It

When you make a dinner reservation online or by phone, purchase tickets or subscribe to any of our email lists, collects certain personally identifiable information about you. This may include your name, email address, phone, and Internet Protocol (IP) address.

An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server; administer our sites; analyze trends; track which pages you visit and how you interact with our website to identify popular content and areas for improvement; gather broad demographic information for aggregate use in order for us to improve the site; and deliver customized, personalized content.

When you complete a transaction on our website, such as purchasing admission tickets or making a dinner reservation, we require certain types of information in order to process your transaction. This information may include your name, email address, mailing address, phone number, and valid credit card number. We do not collect Social Security numbers. We may also send you email about entertainment. You may opt out of these emails by visiting the Mail List page.

In order to process a payment transaction, some personally identifiable information, including the credit card number you provide, is collected by Braintree Payments, a company that processes online payments.

One of the services we provide with our email system is the option to forward a email message to a friend. If you choose this option, we ask you for the name and email address of each friend to whom you forward this information. Our email system will automatically send the friend a one-time email with the information you selected to forward, along with the option for your friend to sign up for the specific activity mentioned and/or to receive one or more of our periodic email updates. stores this information for the sole purpose of sending this one-time email.


A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive. We use cookies to provide a positive and personalized user experience, and to analyze behavior on our site for continued improvement. Our persistent and session ID cookies are used to identify unique visitors to our sites and to provide you with easy access to your account data and information. If you set your browser to reject cookies, you may need to re-enter information when interacting with website.'s Privacy Policy does not cover the use of cookies by third parties. We do not have access or control over these cookies.

Clear Gifs (Web Beacons)

Our website employs a software technology called clear gifs (a.k.a. Web Beacons), which help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users.

In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We may tie the information gathered by clear gifs to your personally identifiable information.

Analytics/Log Files

As is true of most websites,'s site gathers certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do link some of this automatically collected data to personally identifiable information. This allows us to deliver a better experience by reducing the amount of data that needs to be entered when filling out forms, downloading gated content, completing surveys, etc.

Social Media Sharing Tools

Our website may include social media features, such as the Facebook Like button, and/or widgets, such as tools to share content with people on your social networks. These tools may collect information such as your IP address and/or which page you are visiting on our site, and they may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Sharing Your Information will not share your phone number or email address with anyone without your express consent. We reserve the right, however, to share such information with third parties as required by law, such as to comply with a subpoena or similar legal process; and/or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.


Some information provided to is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our website that is only accessible by certain authorized employees of Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Links to Other Websites

For your convenience, our website contains links to other, third-party websites. Please note that when you click on one of these links, you are entering another website for which has no responsibility. We encourage you to read the privacy statements on all such sites, as their policies may be different than ours.

Third-Party Services

For payment processing, uses Braintree Payments, a company that processes payments. Braintree Payments collects some personally identifiable information, including the credit card number you provide, only as needed to process your payment.

Contacting Us

If you have any questions about this Privacy Policy or our website, please contact us using any of the following ways:

Updated: December, 2023