REFUND/CANCELLATION POLICYEvent Refund Policy: All sales are final. Performers, showtimes, prices, and dates are subject to change without notice. No refunds unless an event has been canceled by Cicada.Ticket Exchange: Unused tickets may be exchanged for a future night with a $3 per ticket exchange fee plus any difference in price. Tickets may be exchanged up to one year after the show date. CLICK TO EXCHANGE for more information about ticket exchanges. Event Cancellation Policy: All sales are final. No refunds unless an event has been canceled by Cicada, which reserves the right to cancel an event due to circumstances which would make the event non-viable. A change of performers, prices, or show times are not considered a cancellation. Your satisfaction is our top priority. If you have a problem with a transaction contact us and we will work with you to resolve the issue. We will make every effort to respond to all customer service inquiries promptly.
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